Experience lightning-fast delivery services across Sudan. From food to essentials, we bring everything you need right to your door in record time.
Real-time tracking for all deliveries
We've built the most reliable delivery platform in Sudan with features designed around your needs.
Know exactly where your order is at every moment with our advanced GPS tracking system. Stay informed from pickup to delivery.
Multiple payment options including cash on delivery, mobile money, and secure online payments for your convenience.
Experience ultra-fast delivery times across all major cities in Sudan. We guarantee timely arrival or your money back.
All our drivers are verified, trained professionals who ensure your orders arrive safely and on time, every time.
Our customer support team is available around the clock to assist you with any questions or concerns you may have.
Delivering to all major cities and towns across Sudan including Khartoum, Omdurman, Port Sudan, and beyond.
SAN Delivery was born from a simple observation: Sudan needed a delivery service that truly understood its unique landscape, culture, and challenges. We're not just another delivery app – we're your neighbors, committed to connecting every corner of our beautiful nation.
To revolutionize delivery across Sudan by combining cutting-edge technology with deep local knowledge, making fast and reliable delivery accessible to everyone, everywhere.
To become Sudan's most trusted delivery partner, empowering local businesses, creating opportunities for our drivers, and bringing convenience to every Sudanese doorstep.
We understand that time matters. Every delivery is a promise we keep.
Your packages are treated with the same care we'd give our own.
Supporting local businesses and creating jobs across Sudan.
Bringing world-class technology to Sudan's delivery industry.
Since our launch, we've been proud to serve communities across Sudan, supporting local businesses and creating opportunities for hundreds of delivery professionals. Every package delivered represents our commitment to Sudan's growing digital economy.
We're just getting started. Our vision extends beyond delivery – we're building the infrastructure for Sudan's digital future. From expanding to new cities to introducing innovative services, we're committed to growing alongside our nation and serving every community with excellence.
Join us on this journey. Together, we're delivering Sudan's future.
Getting your delivery is as easy as 1-2-3. Download the app and start ordering in minutes.
Browse through our wide selection of restaurants, stores, and services. Pick exactly what you need.
Add items to cart, select your delivery address, and choose your preferred payment method.
Track your order in real-time and receive it at your doorstep within minutes. It's that simple!
Everything you need to know about SAN Delivery. Can't find what you're looking for? Contact our support team.
SAN Delivery is Sudan's leading on-demand delivery platform that connects customers with restaurants, stores, and services across the country. We provide fast, reliable delivery of food, groceries, medicines, and more, right to your doorstep through our easy-to-use mobile app.
We currently serve 15+ major cities and towns across Sudan, including Khartoum, Omdurman, Bahri, Port Sudan, Kassala, and more. We're constantly expanding to reach more communities. Check the app to see if we deliver to your area.
SAN Delivery operates from 8:00 AM to 11:00 PM daily. However, specific merchant hours may vary. You can see each merchant's availability in the app when browsing.
You can reach our 24/7 customer support team by calling +249 912 230 106, emailing support@san-delivery.com, or using the in-app chat feature. We're always here to help!
Simply download the SAN Delivery app, create an account, browse available merchants, add items to your cart, select your delivery address, choose a payment method, and confirm your order. You'll receive real-time updates until your delivery arrives!
Our average delivery time is 30 minutes, though this can vary based on your location, merchant preparation time, and current demand. You'll see an estimated delivery time before confirming your order, and you can track your driver in real-time.
Yes! Once your order is confirmed, you can track your driver's location in real-time through the app using our GPS tracking system. You'll also receive notifications at each stage: when your order is being prepared, picked up, and on its way.
You can add delivery instructions in the app (e.g., "leave with security," "call upon arrival"). Our drivers will attempt to contact you via phone. If you're unavailable, you can also arrange for someone else to receive the order on your behalf by mentioning it in the delivery notes.
Currently, we offer immediate delivery service. However, we're working on adding scheduled delivery options in the near future. Stay tuned for updates!
Yes! SAN Delivery operates 7 days a week, including weekends and most holidays. Individual merchant availability may vary during holidays, so check the app for specific merchant hours.
We accept multiple payment methods including cash on delivery, mobile money (Bankak, Sudani, MTN, Zain), and online card payments for your convenience. Choose your preferred method when checking out.
Yes! Cash on delivery is available for all orders. Simply select this option at checkout and pay the driver when your order arrives. Please have the exact amount ready when possible.
Yes, delivery fees vary based on distance, time of day, and demand. You'll see the exact delivery fee before confirming your order - no hidden charges! We also offer free delivery promotions from time to time.
Delivery fees are calculated based on the distance between the merchant and your delivery address, current demand, and time of day. The fee is displayed transparently in your cart before you confirm your order.
Absolutely! If there's an issue with your order (wrong items, quality problems, or significant delays), contact our support team immediately. We'll investigate and process refunds or credits to your account as appropriate. Your satisfaction is our priority.
All our drivers are trained to handle orders with care. Food items are kept in insulated bags, and all deliveries are tracked from pickup to delivery. We also have a rating system that helps maintain high service standards.
Yes! Every SAN Delivery driver goes through a thorough background check and verification process. They receive professional training on customer service, safe driving, and proper food handling before joining our platform.
If you receive a damaged or incomplete order, please report it through the app immediately or contact our support team at +249 912 230 106. We'll resolve the issue quickly with a refund, replacement, or credit to your account.
We take data privacy seriously. All your personal information is encrypted and stored securely. We never share your data with third parties without consent. Our payment processing is also fully secured with industry-standard encryption.
Download the SAN Delivery app from the App Store or Google Play, tap "Sign Up," enter your phone number, verify it with the OTP code sent to you, and complete your profile with your name and email. It takes less than 2 minutes!
Yes! The SAN Delivery app is completely free to download and use. You only pay for your orders and delivery fees - no subscription or membership charges.
Yes! You can save multiple delivery addresses in your account (home, work, etc.) and easily switch between them when placing orders. This makes ordering even faster!
Open the app, tap on your profile icon, select "Edit Profile," and update your name, email, phone number, or addresses. Don't forget to save your changes!
We'd love to partner with you! Contact us at [email protected] or call +249 912 230 106 to discuss partnership opportunities. Our team will guide you through the onboarding process and help you get started.
You'll need a valid business license, a physical location, quality products or services, and the ability to fulfill orders promptly. We work with restaurants, grocery stores, pharmacies, and various retail businesses across Sudan.
Commission rates vary based on your business type, order volume, and partnership tier. Contact our merchant team at [email protected] for detailed pricing information tailored to your business.
Join our team! Contact us at [email protected] or call +249 912 230 106 to apply. You'll need a valid driver's license, your own vehicle (motorcycle or car), a smartphone, and good knowledge of your city.
Requirements include: being at least 18 years old, valid driver's license, own vehicle (motorcycle or car) with registration, smartphone with internet connection, clean driving record, and ability to work flexible hours.
Earnings vary based on number of deliveries, distance, and time worked. Our drivers enjoy competitive pay per delivery plus tips. Many of our full-time drivers earn substantial income with flexible working hours. Contact us for specific earning details.
Download SAN Delivery now and experience the fastest, most reliable delivery service in Sudan. Available on iOS and Android.